Telecom & Network Operations Intelligence

Netnari

Customer truth, not just network data.

Netnari connects customer experience, network perception, fiber operations, ITIL patterns and governance signals into one operational layer. It helps telecom teams see what is affecting users before escalation spreads.

Netnari telecom operations surface inside Cernari
The problem

Signals are scattered across systems.

In telecom & network operations intelligence, the data exists but lives in disconnected systems and static reports. By the time a problem shows up in a dashboard, it has already cost time, money or trust. Teams react late because nothing watches the operation between reporting cycles.

What Netnari does

Customer truth, not just network data.

Netnari connects customer experience, network perception, fiber operations, ITIL patterns and governance signals into one operational layer. It helps telecom teams see what is affecting users before escalation spreads.

Why it matters: Turn customer impact into technical priority before churn and support load rise.

What it watches
NPSNetwork perceptionITIL patterns
Sample question

"Which regions are losing NPS, and what is driving it?"

Asked in plain language from Microsoft Teams or WhatsApp, answered with the source, the table and the last refresh.

Powered by Cernari

The same five primitives, tuned for telecom & network operations intelligence.

Netnari runs on Cernari and on the data foundation you already have. Ask, See, Act, Remember and Govern apply here exactly as they do across the platform.

01

Ask

02

See

03

Act

04

Remember

05

Govern

Sits on Microsoft Fabric · Snowflake · Databricks · Google BigQuery Speaks via Microsoft Teams · WhatsApp · Private web assistant
Questions

Netnari, explained.

Common questions about Netnari and how we scope a first deployment for your team.

Book a demo
What does Netnari do?
Netnari connects customer experience, network perception, fiber operations, ITIL patterns and governance signals into one operational layer. It helps telecom teams see what is affecting users before escalation spreads, turning customer impact into technical priority.
Can it explain NPS drops by region?
Yes. A typical question is "Which regions are losing NPS, and what is driving it?" Netnari links customer perception to the underlying network and operational signals, so teams can act on the cause before churn and support load rise.
Does it cover network operations as well as customers?
It connects both. Netnari brings customer experience and network perception together with fiber operations and ITIL patterns, so the team sees customer truth, not just raw network data, and can prioritise the work that protects users.
Which platforms does Netnari run on?
It runs on the Cernari intelligence layer over the data foundation you already have, such as Microsoft Fabric, Snowflake, Databricks or BigQuery, and speaks via Microsoft Teams, WhatsApp and a private web assistant.
How do we get started?
We begin with a discovery call and a needs analysis to map your customer, network and ITIL signals, then send a tailored scope and quote. No fixed packages. You can also view the live Cernari product and demo before committing.
Ready to scale

See Netnari on your own telecom & network operations intelligence data.

Book a short walkthrough. We bring example questions; you bring the operation you cannot quite see, and we work through it together.

Message on WhatsApp